Privacy Policy
Effective Date: 22/07/2025
At Awareness Lounge Counseling, we are committed to protecting your privacy and safeguarding any personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, book services, or contact us.
1. Information We Collect
We may collect the following types of personal information:
Contact details such as your name, email address, phone number, and ZIP code when you submit a contact form or sign up for our newsletter.
Health-related details when provided voluntarily to help us prepare for consultation or therapy services.
Technical information such as IP address, browser type, and pages visited for website analytics.
2. How We Use Your Information
We use your information only to:
Respond to your inquiries and schedule appointments
Provide therapy and mental health-related services
Send you newsletters, updates, or relevant announcements if you opt-in
Improve website functionality and user experience
We do not sell, trade, or rent your personal information to third parties.
3. Confidentiality and Security
Awareness Lounge Counseling complies with HIPAA and state regulations to ensure all personal and health information is kept confidential. We use secure technologies and best practices to prevent unauthorized access, disclosure, or misuse.
All digital communication and telehealth sessions are conducted through HIPAA-compliant platforms.
4. Telehealth Privacy
If you participate in telehealth sessions, please ensure you are in a private location with a secure internet connection. Our telehealth software encrypts your session to protect your confidentiality.
5. Cookies and Analytics
We may use cookies and analytics tools (like Google Analytics) to track non-identifiable usage data on our site. This helps us understand how visitors use the site and improve functionality. You can disable cookies in your browser settings.
6. Your Rights
You have the right to:
Access, correct, or delete your personal information
Request a copy of your records (if applicable)
Withdraw consent for communication or data use at any time
To exercise these rights, contact us at awarenesslounge@gmail.com.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 13 without parental or legal guardian consent. If we learn that we have collected data from a child without consent, we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. All updates will be posted on this page with the revised effective date. Continued use of the website constitutes your acceptance of the updated terms.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Awareness Lounge Counseling
Email: awarenesslounge@gmail.com
Phone: 703-470-7081